Parents FAQ

Questions, answered.

Everything you need to know about CurioClub — credits, bookings, cancellations, and more.

What is CurioClub and how does it work?

CurioClub is a credit-based learning pass for children aged 4–16. Pick a CurioPass plan, receive a bundle of credits each month, and use them to book trial and exploration classes across hundreds of enrichment providers — STEM & Coding, Arts, Music, Sports, Languages, and more.

What ages does CurioClub support?

CurioClub is designed for learners aged 4 to 16 years old. Our class catalogue spans beginner-friendly sessions for young children right through to advanced programmes for teenagers.

What types of classes are available?

We offer 500+ classes across six categories: STEM & Coding, Arts & Crafts, Music & Dance, Languages, Sports & Fitness, and Academic Tutoring. Classes are available both in-person at venues across Singapore and online.

How do credits work? Do unused credits roll over?

Each CurioPass plan comes with a fixed bundle of credits per month. Credits are consumed when you confirm a booking. Unused credits roll over to the following month, up to a maximum cap — so you never lose them if life gets busy.

How do I book a class for my child?

Log in to your CurioClub account, browse or filter classes by age, category, or schedule, then confirm your booking. A QR code will appear in your account — simply show it when you arrive at the venue, or use the session link to join online.

Can I cancel or reschedule a booking?

Yes. You can cancel a booking up to 48 hours before the class start time and your credits will be returned in full. Cancellations made within 48 hours of the class are non-refundable, so please plan accordingly.

Is there a free trial?

CurioClub doesn't offer a platform-wide free trial, but many of our partner providers run their own free demo sessions. Check individual class listings for a "Free Demo" tag when browsing — these are a great way to try before you commit to a pass.

What payment methods are accepted?

We accept Credit and Debit cards (Visa, Mastercard, Amex) as well as GrabPay and PayLah!. All payments are processed securely via Stripe.

Are classes in-person, online, or both?

Both! Partner providers list either in-person classes at venues across Singapore or live online sessions. You can filter by format — in-person or online — when browsing the class catalogue.

How do I get help or contact support?

Visit our Contact page and drop us a message. We typically respond within 1 business day.

Still have questions?

Our team is happy to help. Reach out and we'll get back to you within 1 business day.

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